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Cases>Information Provider - Swedsec

Information Provider - Swedsec

This course is in Swedish
7 750 kr ex. VAT
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Web based training

This training program aims to prepare you for your Swedsec exam for information providers. The training is completely remote and suits those who have a high degree of studying, good self-discipline and prefer to read at your own pace.

Before you start the training, you will take Swedsec’s diagnostic test to find out the level of your previous knowledge. Contento’s effective and pedagogical study material will then help you reach the right knowledge levels.

During your study time, you will communicate with our subject experts and your course colleagues. You can ask questions or discuss the content of the training via the learning portal.

The duration of the self-study is calculated between 16 and 18 hours.

Who is this for?

This training is aimed at those who work with providing information to customers, such as cash and customer service staff, at customer centers, telephone banks and the like.

Course content

  • E-learnings, video lectures and knowledge tests divided into three subsections:
  1. Products and handling of client transactions
  2. Economics
  3. Ethics and rules and regulations
  • The book Finansiell informationsgivning with appurtenant exercise book by Gabriel Oxenstierna.
  • Reconciliation test with 120 knowledge questions.
Reservation policy

How to Register for the Training Course

1. Log In / Register
Click on "Log In / Register" in the top right-hand corner. You will then be redirected to the training portal.

2. Register via the Training Catalogue
Once you are logged in, go to "Registration" in the menu, find the training course and click on it to fill in your registration details.

3. Find the Course under "Your Courses"
Once you have clicked on "Register", you will have immediate access to the course. It will be available under "Your Courses" on the homepage of the training platform.
A registration confirmation will be sent to you by email. Please check your spam folder if you cannot find it. If you do not receive a confirmation, please contact us at info@contento.se.
Registration for online courses is binding and cannot be cancelled. Registration for instructor-led training days is also binding, but is not tied to a specific individual and may be transferred to another person within the same company.
For changes or cancellations made less than four weeks before the course start date, 50% of the course fee will be charged. For changes or cancellations made less than two weeks before the course start date, the full course fee will be charged. The cost of any materials already dispatched will always be charged.

An invoice will be issued upon registration, with payment due within 30 days.
The training course will be available for 12 months from the date of registration.
In the event that an instructor becomes ill during instructor-led training, we reserve the right to reschedule one or more training days to another date.
We are delighted to welcome you as a course participant at Contento!

Location

C/O United Spaces, Olof Palmes Gata 11
111 37, Stockholm, SWEDEN